For all organisations it is essential that their staff are able to deliver excellent customer service to all customers so that they return again and again. The apprenticeship programme in Customer Service offers the opportunity to work with an employer whilst working towards a vocationally specific framework.
Name: Apprenticeship - Certificate in Customer Service (QCF) Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Holistic assessment day Employability sessions Maths and English Assessment One to One Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20101011 01:38:18 Updated 20170112 14:49:41
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Skills for Growth
stevenlipscombe@skillsforgrowth.org.uk
020 8221 0500
http://www.skillsforgrowth.org.uk
19 Upland Road Town: Bexleyheath County:Kent
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law