The apprenticeship framework consists of the Customer Service NVQ at Level 2 and Functional Skills at Level 1 in English and Level 1 in Maths. ICT Functional Skills is not part of this framework. You will also complete an industry technical certificate.
Name: Apprenticeship in Customer Service at Level 2. Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment Continuous assessment. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20100902 10:54:25 Updated 20160208 14:10:40
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MILLTECH
info@milltech-ltd.co.uk
0191 5100414
http://www.milltechtraining.co.uk
Victoria House
Toward Road
Town:
Sunderland
County:Tyne & Wear
Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law