The level 2 qualification in customer service is aimed at individuals who have to deliver a continually improving service to customers. The Customer Service Apprenticeship has a flexible structure that allows candidates to gain recognition for the skills required in their specific job role. The programme is delivered over 12 months with a blend of classroom and on the job training.
Name: Customer Service Apprenticeship Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment This programme combines trainer led classroom sessions and testing with 1-2-1 assessment sessions delivered in the work place. Awarding Oxford Cambridge & RSA Examinations Created 20100810 11:58:56 Updated 20160411 10:07:36
We supply all training materials and other equipment for you to be able to complete the apprenticeship. Equipment required We supply all training materials and other equipment for you to be able to complete the apprenticeship.
SKILLS TEAM LTD
info@skillsteam.com
020 3174 1100
http://www.skillsteam.com
St Clare House
30-33 Minories
Town:
London
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law