Advanced Apprenticeship in Customer Service

UPDATED 20160831 08:51:14

Discover the benefits of an Advanced Apprenticeship in Customer Service through WBTC and you'll see the results within 9-12 months. We'll help school leavers find an Apprenticeship job with local employers and make it easy to get that first important career. The qualification focuses on all aspects of working in a customer focused environment and is made up of a work-based qualification, an examined certificate plus English & Maths. It is aimed at those with experience and/or supervisory responsibilities - people who get to change customer service procedures in the work place It is a roll-on roll-off programme so learners can apply and start at any time

Course information

Name: Advanced Apprenticeship in Customer Service Qualification title: NVQ in Customer Service Qualification type: Assessment Work based with portfolio and knowledge based exams Awarding Education Development International plc Created 20100805 10:29:36 Updated 20160831 08:51:14

Entry requirements

None Equipment required None

Provider

WEST BERKSHIRE TRAINING CONSORTIUM
Further Education
matt@wbtc-uk.com
01635 35975
http://www.wbtc-uk.com

Address

Consortium House
7 Cheap Street Town: NEWBURY County:Berkshire

Learning aims

Title: NVQ in Customer Service Qualification: NVQ in Customer Service Classification: Business, Administration and Law

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