At the Advanced Apprenticeship level, dedicated customer service job roles will include Customer Relationship Manager, Customer Support Officer, Customer Service Team Leader, Customer Service Supervisory and Customer Service Co-ordinator. Again, a wide variety of other job roles within which customer service skills complement other technical skills at the Advanced level also exist; and those undertaking such job roles are also likely to benefit from undertaking the Customer Service Advanced Apprenticeship.
Name: Advanced Apprenticeship in Customer Services Qualification title: Diploma in Customer Service (QCF) Qualification type: Apprenticeship Assessment By assessment in the workplace Awarding City & Guilds of London Institute Created 20100802 11:11:47 Updated 20160407 11:36:30
None Equipment required None
Starting Off
pat.merrick@startingoff.co.uk
01604 622855
http://www.startingoff.co.uk
3-5 Wood Hill
Second Floor
Town:
NORTHAMPTON
County:Northamptonshire
Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law