For an Intermediate apprentice these skills could involve communicating with customers, building relationships with customers, resolving problems, promoting products and/or services, using appropriate communication channels, keeping records, gathering customer feedback and working in a team.
Name: Intermediate Apprenticeship in Customer Qualification title: NVQ Certificate in Customer Service (QCF) Qualification type: Assessment On the job Assessment Awarding City & Guilds of London Institute Created 20100802 11:08:56 Updated 20160127 15:03:32
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Starting Off
pat.merrick@startingoff.co.uk
01604 622855
http://www.startingoff.co.uk
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County:Northamptonshire
Title: NVQ Certificate in Customer Service (QCF) Qualification: NVQ Certificate in Customer Service (QCF) Classification: Business, Administration and Law