Level 2 NVQ Certificate in Customer Service. This qualification is aimed at individuals who are starting a career in a customer facing role. It is suitable for all age groups: for those thinking of entering employment for the first time; for those who have just started a job, for those who are changing their career path and for those who want recognition of their skills and experience. This qualification gives the foundation to future progression in a range of different roles, which involve customer contact. The EDI Level 2 NVQ Certificate in Customer Service is part of the Apprenticeship framework for Customer Service.
Name: BTEC Level 2 Diploma in Customer Service Qualification title: BTEC Diploma in Customer Service (QCF) Qualification type: Assessment BKSB Literacy and Numeracy Assessments www.apprenticeships4me.com Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20100730 03:36:45 Updated 20150212 16:48:10
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Title: BTEC Diploma in Customer Service (QCF) Qualification: BTEC Diploma in Customer Service (QCF) Classification: Business, Administration and Law