This qualification is directed at senior and experienced individuals working in a customer service environment within any sector. The course will cover the practical skills for dealing with people both internally and externally and learning to develop customer service processes within a company.
Name: Level 3 NVQ Diploma in Customer Service Qualification title: NVQ Diploma in Customer Service (QCF) Qualification type: Assessment The qualification will be obtained by gathering evidence of the work you carry out , together with observations of your day to day duties and other practical methods of assessing your skills and knowledge. Awarding City & Guilds of London Institute Created 20100723 03:13:11 Updated 20130307 09:38:34
You will be provided with all the equipment needed to complete the course. Equipment required You will be provided with all the equipment needed to complete the course.
Qube Learning
tellmemore@qube-learning.co.uk
01235 83 38 38
http://www.qube-learning.co.uk
7 Park Square
Milton Park
Town:
Abingdon
County:OXFORDSHIRE
Title: NVQ Diploma in Customer Service (QCF) Qualification: NVQ Diploma in Customer Service (QCF) Classification: Business, Administration and Law