Customer Service NVQ Level 3

UPDATED 20151104 10:31:16

This qualification will give you the chance to bring about permanent improvements in service delivery. The improvements that you introduce must benefit customers and your organisation. It is likely that you are working in a supervisory/team leader role. Candidates will complete five mandatory units and three optional units.

Course information

Name: Customer Service NVQ Level 3 Qualification title: Diploma in Customer Service (QCF) Qualification type: Assessment Assessment is by production of a personal portfolio of evidence demonstrating understanding and application of the NVQ 3 performance criteria. Awarding City & Guilds of London Institute Created 20100518 08:52:52 Updated 20151104 10:31:16

Entry requirements

None

Provider

STEADFAST TRAINING LTD
info@steadfasttraining.com
0845 223 2401
http://www.steadfasttraining.co.uk

Address

WELLAND HOUSE BUSINESS & TRAINING
30 HIGH STREET Town: SPALDING County:LINCOLNSHIRE

Learning aims

Title: Diploma in Customer Service (QCF) Qualification: Diploma in Customer Service (QCF) Classification: Business, Administration and Law

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