The course covers the understanding and application of the following: Dealing with enquiries and providing accurate information Developing customer service skills Producing accurate documents Planning and prioritising tasks Identifying hazards and reduce the risk of injury in the workplace Working as part of a team and developing your problem solving and listening skills The course involves you working as part of team and developing your literacy, numeracy and IT skills for everyday situations.
Name: Intermediate Apprenticeship in Business and Administration Qualification title: BTEC Diploma in Business Administration (QCF) Qualification type: Apprenticeship Assessment Exam, on-site assessment and portfolio. Awarding Pearson Education Ltd (Formerly EDEXCEL) Created 20100518 08:21:19 Updated 20161212 09:19:01
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Title: BTEC Diploma in Business Administration (QCF) Qualification: BTEC Diploma in Business Administration (QCF) Classification: Business, Administration and Law